Infor

1. Provide the expected monthly volume that you intend to process using PayPal.

- The expected month volume which I plan to use through PayPal about $15000 - $20000

2. Provide the following contact information of your supplier(s):

- The contact information of my supplier: Currently I have one supplier. This is detail information:

  • Company Name:GLOBAL E-GROW CO.,LTD

  • Company Phone Number:0755-26063125

  • Contact Person's Name: Winni Li - Sales Manager

  • Contact information:
    Skype ID: spring_service
    Email: support@trendsgal.com

  • Phone Number: +8618243178955

  • Company's address: 1F Block c Fuxingda Logistics Park NO.107, Xinghua Road South Xingwei Fuyong Town Bao'an, 518128 Shenzhen, CHINA, PEOPLES REPUBLIC

*Website: http://www.trendsgal.com

3. Provide a written statement detailing your refund policy.

(1) 30 Day Returns

We accept returns and exchanges within 30 days from the date your items were received.

(2) Defective Items
If your product meet the following criteria:

  • The product itself is flawed
  • The print quality is poor
  • The final product is different from the product presented on our site

Please:

1. Take pictures of item(s) send it to support@curvestyles.com

2. We will review your case and resolve it within ONE bussiness day

(3) Incorrect Items
1. Please take pictures of incorrect items, item code and packing information and send them to support@curvestyles.com
2. We will review your case and resolve it within ONE bussiness day

We accept defective /incorrect items for refund or exchange. Please send an email for us and we will offer a solution for you within 24 hours.

(4) Sizing & Fitting
If the item you receive does not fit: We accept returns for refund or exchange. Please send us an email to support@curvestyles.com and we will offer a solution for you within 24 hours.

Please NOTE that: We provide accurate sizing information on each product page. Please choose your size based on our SIZE CHART. If your weight is bigger, please choose bigger size.

(5) Notes for Returns
Items must be returned with following characteristics:

  • Unworned/used
  • Unwashed
  • In their orginal state with labels, tags and orginal packging.

The customer is responsible for all shipping cost and these are non-refundable.

(6) Notes for Exchanges
One exchange is allowed for each item ordered. We can only accept exchanges in the same style and color that were originally ordered.
Standard shipping fees will apply for exchanges.

(7) The below items are exempt from return: Underwear, swimwear, earrings, special categories items and discounted items.

4.  Please provide us with details of your inventory management:

Our inventory management:

We are operating as Dropshipping model. So that, we don't need to store products in stock.

To control products which we sell we allways subscribe the inventory volume from our supplier to update our own site. We definitely choose products which are available in stock.

If any product is sold out or the left inventory is too little, we will remove them from our site. Also, we are going to stop promoting for that products in facebook or site.
All of that help us make sure full of products to provide for our customer.
It usually takes 2-4 for us to prepare the orders for customers. Once these orders is ready, it's on the way for customers.

How we manage and prepare stocks with our supplier:

- We allways subcribe inventory from our supplier website to make clearly status of products.
- Based on the demand of customers, we will place orders from supplier and make a proposal product more items as any product is going to end.
- Daily we work on with a supplier reprenstive is a Sales Manager to place orders, make payments and prepare these packages. Also we discuss together to , policy and terms of serive to serve customers.
- We listen from customer feedback to responde the supplier to improve service quality together.

5. Provide proof of delivery for the following transactions:

- Transaction ID: 0CH44095GB5364947 (Delivered)
Tracking number: IB14815472496973
Link Tracking: http://www.myib.com/tracking

- Transaction ID: 64M99329TM480061B (Delivered)
Tracking number: 6660034150
Link Tracking: http://www.dhl.com/en/express/tracking.html

- Transaction ID: 8L171821JH805622D
Tracking number: IB14815472501322
Link Tracking: http://www.myib.com/tracking

- Transaction ID: 85F53930MU0897121
Tracking number: RS735615865NL
Link Tracking: http://www.postnl.post

- Transaction ID: 49L49811L9718031S
Tracking number: IB14816171506772
Link Tracking: http://www.myib.com/tracking

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